Our Business Process

Our Mission

We are a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience with Mortgage Masters Group. By utilizing our knowledge of the mortgage banking industry, we will assist our customers in any way possible to ensure their complete satisfaction with getting a Florida mortgage loan.

Our Business Process

• Offer competitive interest rates and innovative mortgage loan products that will be financially rewarding to the customer.
• Be sensitive to the fears that home buyers may have while striving to earn their confidence.
• Value the personal relationships of our customers.
• Respect our client’s time and minimize the effort required of them during the processing of their mortgage loan.
• Always seek to improve the quality of the service that we provide.
• Help the customer by listening to their concerns, and asking the relevant questions in order to fully understand their mortgage loan needs.
• Communicate regularly with our clients to keep them informed of the status of their mortgage loan.
• Take full responsibility for our actions.

Our Experience

We have been in residential lending for over 25 years, our true specialty is our sincere passion for achieving the best lending results for each of our clients for their particular and personal budgets, needs and goals.  Experience and passion, a truly invaluable combination we bring to all of our clients and referral partners.

More Information about buying a home and home mortgages

USA.gov – Mortgages

VA.gov – Home Loans

HUD.gov – Buying a Home